Fosse House Accreditations

Trading Standards Institute (TSI)

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Trading Standards Institute is an organization which enforces consumer related legislation on behalf of consumers and businesses. The TSI is the successor of the Office of Fair Trading in dealing with approving consumer facing codes of practice.

Fosse House

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We recognise that your property is your most valuable asset and passionately believe this should be reflected in the quality of service provided by property management agents. Currently agents can operate without being regulated as this is not yet mandatory and you will find that most are not members of any professional or regulatory bodies.

Our service we truly believe is not only superb in quality but also provides the protection you would expect of a modern property agent that both welcomes and encourages regulation. We are members of all relevant regulatory bodies within the property business to provide you with the peace of mind that should anything go wrong your investment is completely protected.

Detailed below are the bodies and organisations we are members of with a brief explanation as to what protection they provide and our liability.

The Property Ombudsman Lettings

The Property Ombudsman Lettings

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The Property Ombudsman’s (TPO) role is to act as mediator in resolving disputes referred by landlords or tenants relating to property letting and management. Agents that are members of the scheme have to follow strict codes of practice and can have financial penalties imposed if found to have acted inappropriately or wrongly advised customers.

Client Money Protection

Client Money Protection

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All client money has to be held in a separate audited bank account and no monies from this account may be used by the business.

Professional Indemnity

Professional Indemnity

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Here at Fosse House, we are proud to hold professional indemnity insurance provided through “Hiscox”. This means that if any of our clients bring any cases against us due to any work we have done for them, then we are fully protected.

Data Protection

Data Protection

The Data Protection Agency actively police the misuse of data predominantly by organisations

and as most accreditations it is not mandatory to be a member.

Fosse House have subscribed and been a full member of the scheme since we started trading.

The Deposit Protection Service

The Deposit Protection Service

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By law, damage deposits need to be put into a Tenancy Deposit Scheme. Fosse House uses the Deposit Protection Service (DPS). The DPS is a completely independent organisation that looks after tenants’ damage deposits and operates in accordance with the requirements of the Housing Act 2004.

All funds are completely secure and ring fenced to confirm to client money regulations. They also act as a dispute resolution service should a dispute arise at the end of a tenancy.

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