A Great Customer Experience


We live in a high speed age of the Mobile Phones, where people have busy lives and typical businesses believe “we as customers” are all looking for the cheapest deal!

How often are you frustrated by the poor standard of service provided, that you can never get hold of people or they don’t call you back.

Fosse House sets really high standards in customer service, but don’t take our word for it see what some of our customers think of the service they have received............

David – Sapcote

I would like to express my thanks for the service that you have provided over the last 2 years both finding tenants quickly and professionally managing my properties.

Having previously managed them myself it is reassuring to be able to trust a local business with my most valuable assets and to know they are receiving the same level of care I would personally give. In particular I have been impressed with your attention to detail and availability whenever I call and will be pleased to recommend your company to friends and family with property to rent.

Pat & Brian - Burbage

We would like to say during the last 2 years since you took over the letting and management of our properties you have given us the very best service.

You always do what you promise and a bit extra besides. We feel you have taken a weight off our shoulders and wish you continued success. We have already and will continue to highly recommend your property services to all our friends.

Tony - Hinckley

I would like to show my appreciation to all of you for the hard work in sorting out my property which I had previously had so much trouble with. After 4 years as a landlord I thought all Agents were the same and finally I found a company who take pride in their work, return my calls promptly and go that extra mile.

Once again many thanks to the team and I will certainly be recommending you.

Ian - Nuneaton

It was good to meet up with you yesterday and I appreciate you changing your schedule last minute to suit me. We would like to say that since moving our property to Fosse House the service provided has been superb.

It is a refreshing change to deal an Agent who gives prompt and efficient service and such a difference from the two other Agents we had used previously. We cannot thank you all enough.

Colin – Twickenham

What a relief it has been to us both since you took over the management of our property. It is refreshing to deal with people that that actually do everything they say and we really appreciate that you are always available to talk.

Well done in gaining the Letting Award recognition and we have already recommended you to our family and friends.

Martyn – Nottingham

I wanted to thank you for all your hard work as I realise my house has been a challenge but you sorted it out and took all the stress away.

Having used 4 other Agents I was about to give up and sell the house but you have restored my faith that there are still companies who do what they promise and give a good service. I will certainly be recommending you.

Jess - Wakefield

I would like to forward my thanks to the Fosse House Letting team. From day one we found the staff to be very approachable and friendly but professional at the same time.

You have an honest and transparent approach which I have not found anywhere else in the 10 years I have been a landlord and to be honest had given up hope until I came across you guys.

I have no hesitation in recommending Fosse House as the No.1 Letting Agent.

David – Malvern

Dealing with Fosse House has been an absolute pleasure and you have taken all the stress away that I had previously suffered with other agents. I must say that your attention to detail and always keeping me updated; which was often in the evenings and even on a Sunday is commendable.

It is a pleasure recommending your business and services to people I know with rental properties as I can confidently say they will receive great service. Keep up the great work and many thanks.

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